Readings
By engaging in services with Medium Tim Thomas, you confirm you’ve read, understood, and agreed to the following terms:
- You are fully responsible for your actions and release Medium Tim Thomas from any liability regarding services provided.
- You must be 18 years or older to book services.
- Services are experimental—they’re intended for informational or entertainment purposes only and do not replace professional advice (e.g., medical, legal, financial, or mental health).
Refunds, Reschedules & Cancellations for Readings
- Live Readings (Phone/Video):
Refunds are only provided for cancellations made at least 24 hours in advance. Refunds are not generally available for other circumstances.
One reschedule is allowed without penalty if requested at least 12 hours in advance. Additional reschedules may incur a fee or be denied at the discretion of Medium Tim Thomas. - Email Readings:
Once purchased, email readings are non-refundable.
Important No-Show Policy:
Arriving 10+ minutes late or missing your session entirely without notice will result in a “no-show,” forfeiting your appointment. No refunds, reschedules, or credits are given for no-shows.
For phone readings, ensure the correct phone number is provided. Missing two call attempts within 10 minutes will be considered a “no-show” and forfeits the session.
For video readings, provide an accurate email to receive the session link. Confirmation emails are sent shortly after booking. It is your responsibility to contact me prior to your session if you have not received the confirmation email with the video link. Not joining the video session with 10 minutes of the appointment time will be considered a “no-show”.
Classes & Events
Arriving more than 5 minutes late without prior approval may result in being denied entry to avoid disruptions.
Refunds & Cancellations
Refunds for cancellations are at the sole discretion of Medium Tim Thomas, and may only be granted if the vacated spot can be filled. For class series, missing an individual session does not quality for a refund or credit.